Terms of service

Terms & Conditions

Last updated: August 27, 2026

Welcome to Dua Wear. These Terms & Conditions govern your use of our website, online store, products, and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.

Please read them carefully before placing an order.

1. General Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

Dua Wear reserves the right to refuse service, cancel orders, or limit purchases at our discretion where permitted by law.

We may update, change, or discontinue any part of our website or services at any time without prior notice.

2. Products and Product Information

We make every effort to display our products, colors, sizes, descriptions, and images as accurately as possible.

However, actual colors may vary depending on your device or screen settings.

Product availability is subject to change without notice. We reserve the right to limit the quantity of products available for purchase.

If a product becomes unavailable after you place an order, we may cancel the affected item and provide an appropriate refund.

3. Pricing

All product prices displayed on our website are subject to change without notice.

Dua Wear reserves the right to correct pricing errors, product information, or other inaccuracies at any time.

If an order has been placed at an incorrect price due to an obvious error, we reserve the right to cancel the order and refund the amount paid.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept, reject, or cancel an order for any reason where permitted by law.

We may cancel or limit orders that appear to be fraudulent, unauthorized, or placed in violation of these Terms & Conditions.

5. Payment

You agree to provide accurate and complete payment and billing information when placing an order.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed through third-party payment providers. Your use of such payment services may also be subject to their own terms and policies.

6. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframe provided on our website.

Delivery times are estimates and may vary due to factors outside our control, including courier delays, weather conditions, holidays, customs procedures, or incorrect delivery information.

Dua Wear is not responsible for delays caused by third-party shipping providers or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

7. Returns and Refunds

Dua Wear offers a 7-day return policy.

You must request a return within 7 days of receiving your order.

To be eligible for a return, the item must be:

  • Unworn and unused

  • In its original condition

  • With original tags attached

  • In its original packaging

  • Accompanied by proof of purchase

Certain products may not be eligible for return, including sale items, personalized/customized products, and other items specified in our Refund & Return Policy.

Please review our Refund & Return Policy for complete information about returns, exchanges, and refunds.

8. Exchanges

If you wish to exchange an item, you must contact Dua Wear within the applicable return period.

Exchange requests are subject to product availability and the conditions stated in our Refund & Return Policy.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.

You agree to provide accurate, current, and complete information.

You are responsible for all activities that occur under your account.

10. Prohibited Uses

You may not use our website or services:

  • For any unlawful or fraudulent purpose

  • To violate any applicable laws or regulations

  • To infringe upon the rights of Dua Wear or others

  • To interfere with or compromise the security of our website

  • To upload or transmit malicious code, viruses, or harmful material

  • To attempt unauthorized access to our website, systems, or databases

  • To collect or track personal information of other users without authorization

We reserve the right to terminate access to our website if these Terms & Conditions are violated.

11. Intellectual Property

All content on the Dua Wear website, including but not limited to logos, brand names, photographs, product images, graphics, designs, text, videos, and other materials, is owned by or licensed to Dua Wear unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

12. Third-Party Services and Links

Our website may contain links to third-party websites or services.

These third-party services are not controlled by Dua Wear, and we are not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to their own terms and conditions.

13. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, we do not guarantee that all information, descriptions, prices, availability, or other content will always be complete, accurate, or error-free.

We reserve the right to correct errors and update information at any time without prior notice.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Dua Wear shall not be liable for indirect, incidental, special, or consequential losses arising from your use of our website, products, or services.

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Changes to These Terms

Dua Wear reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated Terms & Conditions are posted on our website.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Dua Wear operates, except where otherwise required by applicable consumer protection laws.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Dua Wear
Email: Duawear.store@gmail.com
Website: duawears.store
Phone Number: 03111061318